As a Practice, we aim to provide you with the highest levels of Customer Service and Patient Care.

Your feedback is important to us and we need to know when we are doing things well and when we need to improve.

Feedback Forms and details of the full NHS Complaints Procedure are available from Reception.

Suggestion Box
We welcome constructive suggestions for the improvement of our service. Please put these in writing addressed to the Practice Manager or leave a note in the Suggestions Box at Reception.

Complaints Procedure
We run an in-house complaints service. If you have a complaint or concern about the doctors, staff or the service you are receiving, please discuss this with or write to the Practice Manager. All complaints are considered in depth and we will write to you or ask to meet you to answer your concerns. If unable to resolve the issue we have procedures in place, which will be explained to you at the time.

Contact the Practice Manager: